Commuter Concierge Services

Commuter Concierge services are a FREE amenity service for residents. Residents are encouraged to work with the commuter concierge to identify commuter resources and solutions. The Gateway @ Millbrae Station Resource Flyer is the one-stop shop for all of your commuter resources. For personalized trip planning assistance, you may email the Commuter Concierge here.

resident on her laptop at Station 16 Apartments in Millbrae, California

Commute Options

Commute options like biking carpooling, vanpooling, or public transit can reduce stress, enhance productivity, and create a better work/life or telework balance.

Should you choose to carpool or vanpool, interactive online ride-matching services that generate a match list are available from or

Try Free Transit

Free Trial transit passes are available to new riders (Caltrain and SamTrans) - click - Try Transit to request tickets.

Guaranteed Ride Home

• Get reimbursed for your ride home should an illness, emergency, or another qualifying event occurs.

• Qualified commuters must use carpool, vanpool, take transit, shuttle, bike, or walk to work.

• Reimbursement is limited to $60 per trip (max. 4 trips per calendar year).

• GRH Commuter participants decide how to get home (e.g., by taxi, the ride-hailing app, public transit, or combination) and complete the online reimbursement process. ($5 bonus for using public transit).

• Pre-register at and log your trips

commuter services logos at Station 16 Apartments in Millbrae, California

Virtual Commuter Screen

Have the power of trip planning with the Virtual Commuter Screen and Mobile App displaying comprehensive, reliable, real-time transportation information making daily planning easier. For more information and to receive the access code, please register.

This is Just the Beginning​.